Privacy Policy

Last updated: December 2025

1. Introduction

This Privacy Policy describes how kukirin-europe.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site. The Site is operated by JOOBIKE INTERNATIONAL LIMITED.

2. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: Collected automatically via cookies, log files, and web beacons.

  • Order Information: Collected from you to provide products or services, including name, billing address, shipping address, payment information, and email address.

  • Customer Support Information: Collected when you contact us via our contact form or email.

3. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products and offers.

 

4. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

 

  • Shopify: We use Shopify to power our online store.

  • Google Ads/Analytics: We use Google Analytics to help us understand how our customers use the Site and to provide targeted advertisements.

5. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

6. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use cookies to improve your browsing experience and provide our services.

7. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail:

  • Email: info@kukirin-europe.com

  • Operating Entity: JOOBIKE INTERNATIONAL LIMITED

  • Registered Address: Room 1508, 15th Floor, Phase 2, Grand Plaza Office Building, 625 Nathan Road, Mongkok, Hong Kong.